Last updated: 14 August 2026

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Elevate and Progress respects your privacy and is committed to protecting your personal information.

This privacy policy explains what information we collect when you use this website, contact us, or register to hear from us, how we use that information, and the choices you have about it.

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Who we are

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Elevate and Progress provides personal development resources, books and programmes, alongside professional writing services.

For the purposes of UK data protection law, Elevate and Progress is responsible for the personal information collected through this website.

If you have any questions about this policy or about how your information is used, please contact:

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Elevate and Progress
Email: Emma@ElevateandProgress.com 
Website: elevateandprogress.com

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Information we may collect

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We only ask for information that we need.

Depending on how you use the website, this may include:

• your name and email address;

• information you provide when making an enquiry through our contact form;

• information you provide when registering your interest in a programme, resource or update;

• your communication preferences and marketing consent;

• correspondence you send to us; and

• limited technical information about how you access and use the website, where this is collected through cookies or similar technologies.

 

Please do not provide sensitive personal information through the website forms unless it is genuinely necessary for your enquiry.

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How we use your information

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We may use your personal information to:

• respond to questions or enquiries you send us;

• discuss or provide services you have asked about;

• send information about a programme or resource where you have specifically asked to hear more;

• send relevant Elevate and Progress news, resources or offers where you have consented to receive them;

• manage our relationship with you;

• operate, maintain and improve the website; and

• meet legal, regulatory or administrative requirements.

 

We will not sell your personal information.

 

Our lawful basis for using your information

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UK data protection law requires us to have a lawful reason for processing personal information.

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Depending on the circumstances, we may rely on:

Consent — for example, where you actively choose to register for marketing updates or information about a future programme. You can withdraw your consent at any time.

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Contract — where we need to use your information to provide a service you have requested or to take steps at your request before entering into an agreement.

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Legitimate interests — where it is reasonably necessary to operate and improve Elevate and Progress, respond to appropriate enquiries, maintain records or protect the business, provided those interests do not override your rights.

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Legal obligation — where we need to keep or use information to comply with the law.

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Marketing and programme updates

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We will only send you marketing emails or programme updates where we have an appropriate lawful basis to do so.

Where you have actively registered your interest or subscribed to receive information, you can change your mind at any time.

Every marketing email will provide a way to unsubscribe, or you can contact us directly and ask us to stop.

Withdrawing your consent will not affect the lawfulness of anything we did with your information before you withdrew it.

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How we store and share information

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Our website is built and hosted using Wix. Information submitted through forms on this website may therefore be processed and stored using Wix's systems.

We may also use reputable third-party providers where necessary to operate the website, communicate with you or provide our services.

We only share personal information where there is a legitimate reason to do so and do not sell or rent personal information to third parties.

Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

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Purchases through other websites

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Some Elevate and Progress products are sold through third-party platforms, including Amazon and Payhip.

If you follow a link from this website to purchase a product from another platform, the information you provide to that platform will be handled in accordance with that provider's own privacy policy and terms.

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Elevate and Progress does not receive or control all of the personal or payment information you provide directly to those platforms.

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How long we keep your information

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We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or administrative requirements.

For example:

• enquiry information will be retained only for as long as reasonably necessary to respond to and manage the enquiry;

• information relating to services provided may need to be retained for longer for business, tax or legal record-keeping purposes; and

• marketing information will be retained until you unsubscribe, withdraw your consent, or it is no longer reasonably required.

 

We periodically review the information we hold and delete or anonymise information we no longer need.

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Cookies and website information

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This website may use cookies and similar technologies to make the website work, remember preferences and understand how the website is being used.

Some cookies are necessary for the website to function. Other cookies or similar technologies may require your consent.

Where consent is required, you will be given an appropriate choice through the website's cookie controls. You can change or withdraw your choices where those controls allow.

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You can also control cookies through your browser settings.

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Your data protection rights

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Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your information in certain circumstances;

• ask us to restrict how your information is used;

• object to certain uses of your information;

• ask for certain information to be transferred to you or another organisation; and

• withdraw consent where we rely on consent to use your information.

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If you would like to exercise any of these rights, please contact us using the email address above.

There is normally no charge for exercising your data protection rights.

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Complaints

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If you have concerns about how Elevate and Progress has used your personal information, please contact us first so that we have an opportunity to resolve the issue.

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You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office

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Changes to this policy

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We may update this privacy policy from time to time, for example if the services we provide, the technology we use or applicable legal requirements change.

The latest version will always be published on this page with the date it was last updated.